Manage Credit Contracts and Terms
Once a credit contract has been created, it may evolve throughout its lifecycle. Operations teams need the tools to review, edit, and manage all contract elements to keep the facility accurate, active, and aligned with the customer’s activity.
Contract Activation & Versioning
After a new contract is created, it is often in Passive status. Before it becomes usable, it must go through:
Signing: Confirming term dates and conditions.
Activation: Making the contract live.
Once a contract is edited (e.g., change in amount, schedule, or terms), a new version is created. This version needs to be:
Signed and approved
Activated again
Financials
View a breakdown of principal, interest, penalty, fees, VAT, and total balance. Click "View transactions" to see all ledger movements and repayment activity tied to the contract.
Manage Contract Terms
The Contract Terms section displays all contractual parameters, such as product, amount, interest, and validity dates.
Click New term to apply changes like extra payout, early termination, or repayment. You can also select View all to see a complete history of terms applied to the contract.
Note that every change must be: Signed, approved, and activated again to come into effect.
Under Edit Term, you can also update existing terms by selecting a specific term change type such as termination, full repayment, partial payback, extra payout, or regular term adjustments. Once the necessary values are entered, the system recalculates the schedule, updates invoices where needed, and applies the appropriate new contract status.
Schedule Parameters and Active Schedule
The Schedule parameters section defines how the contract is structured over time, including schedule type (e.g. annuity), frequency, and duration. Below that, Schedule active lists each scheduled payment with a breakdown of principal, interest, and fees—plus current status and payment details.
Relations
The Relations section allows you to associate the contract with other entities, such as a guarantor, co-borrower, or a business. You can search for an existing entity by name, ID, or registration number, then specify the type of relationship and its valid duration. This ensures transparency and traceability of all related parties involved in the contract.
Documents
In the Documents section, you can upload any files tied to the contract, such as signed agreements, identification documents, or supporting materials. You can specify the document type and give it a name, and also choose whether it's visible to external users (such as the borrower) or kept internal. This helps centralize all relevant documentation in one place.
Related Tasks
If any pending actions are linked to the contract such as approvals or manual steps, they appear under Related tasks, helping you keep track of what’s needed next.
Write off
You also have the option to write off outstanding amounts if a customer is unable to repay their debt; this action is available from the top-right of the contract page.
When you open the write-off dialog, you can adjust the amounts for principal, loan balance, interest, accrued interest, penalties, fees, and tax/VAT to partially or fully reduce the receivables. After saving, the system automatically generates the necessary ledger write-off transactions, allocates the written-off amounts to invoices starting from the oldest, and updates the contract and invoice statuses accordingly.
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