Ctrlk
For the complete documentation index, see llms.txt. This page is also available as Markdown.

Managing Approvals in the Approvals Page

The Approvals page is where approvers and requesters can monitor and act on approval requests. It provides full visibility into pending reviews, completed actions, and the history of who approved what and when.

Accessing the Approvals Page

  • Navigate to Approvals < Requests in the console.

  • The page has two main views:

    • To Review: Requests waiting for your decision.

    • Sent: Requests you initiated that are currently in progress or completed.

Reviewing Requests

1. Filtering and Searching

  • Use filters to narrow down requests by:

    • Status (Pending, Approved, Rejected, Terminated).

    • Service (e.g., Product configuration).

    • Date range (when the request was created).

  • Use the search bar to find requests by entity or policy name.

2. Viewing Request Details

Click a request row to open the details page:

  • Summary: What change is being requested (e.g., Product version Draft > Active).

  • Approvers: List of designated approvers, with indicators showing who has approved, rejected, or is still pending.

  • Requester: The person who initiated the change.

  • Activity log: Timestamped record of all actions taken (request created, approvals, rejections, termination).

  • Change details: Side-by-side view of old and new values.

Approving or Rejecting

Approving

  • Click Approve, add a short note, and confirm.

  • Once the minimum required approvals are collected, the request status changes to Approved and the action is executed.

Rejecting

  • Click Reject, provide a reason, and confirm.

  • If any approver rejects, the request status changes to Rejected, and the action is blocked.

Note: If you are the requester, you cannot approve your own request.

Understanding Request Statuses

  • Pending: Waiting for approvals.

  • Approved: Enough approvals collected; action has been carried out.

  • Rejected: One or more approvers rejected; action is blocked.

  • Terminated: Request ended manually or automatically (e.g., if the related policy was retired or action canceled).

Tracking Approvers

  • Each approver’s decision is shown in the request details.

  • Approvers who have acted display as Approved or Rejected with a timestamp.

  • Approvers who haven’t acted yet remain in Pending.

  • If the requester is also listed as an approver, they are marked as Requester and cannot approve.

The Approvals page gives you full control and transparency into every approval request, ensuring sensitive actions only proceed once they have been properly reviewed.

Last updated